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Recruiting and HR data is critical to your business and we take the security of customer data extremely seriously. Please use this Trust Center to learn more about security posture and request access to more security information.

Documents

REPORTSNetwork and System Architecture Diagram

Network Security

We protect our corporate network against external & internal threats.

Incident Response

We have a dedicated team that responds to security incidents. We are happy to provide more details about our incident response practices upon request.

Risk Management

We have a dedicated team that manages security risks. We are happy to provide more details about our risk management practices upon request.

Change Management

We have a change and configuration management process in place to ensure that changes are properly reviewed and approved.

Physical & Environment

We have physical and environmental controls in place to ensure that our data centers are secure and reliable.

Continuous Monitoring

We continuously monitor our systems for security threats and vulnerabilities. We are happy to provide more details about our continuous monitoring practices upon request.

Knowledge Base (FAQ)
  • Are independent audit and assurance assessments conducted according to relevant standards at least annually?
  • Is the data encrypted at rest and in transit?
  • How is private data used at the third party AI model?
  • Can data retention be customized?
  • How are input prompts and output being secured?
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Trust Center Updates

Subprocessor Updates

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Subprocessors

Ashby is adding the following subprocessor:

Braintrust
Purpose: AI Observability & Evaluation

Please see here for a full list and details: https://trust.ashbyhq.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57&source=click

The Ashby Security Team

Ashby is adding the following subprocessors:

Polytomic
Purpose: ETL

Plain
Purpose: Customer Support

Seon
Purpose: Optional Candidate Fraud Signal Functionality

Assembly AI
Purpose: Optional AI Notetaker Add-on

Recall AI
Purpose: Optional AI Notetaker Add-on

Please see here for a full list and details: https://trust.ashbyhq.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57&source=click

The Ashby Security Team

General

Ashby has updated our Terms for AI Features to support new AI features.

Please follow the link above to review the updates in their entirety. For clarity, we have made the following updates:

  • Confirmed and clarified that Ashby Customers retain ownership for all outputs from AI Tools.
  • Introduced terms that will apply to Ashby’s AI Notetaker that is being released this Thursday 9/25.

Questions? Please reach out to the Ashby Support Team at support@ashbyhq.com

Ashby

New SOC1/SOC2 reports added

General

SOC1 and SOC2 Type II reports for the Audit period 08/01/2024 - 11/30/2024 have been added. Going forward, our Audit period is going to be 12/01 - 11/30.